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purple line on my MacBook Pro screen

Hello ,can someone help me ? I got one purple line on screen suddenly.

Posted on May 4, 2022 5:13 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2022 6:00 AM

Hi,

Try to check your display with Apple Diagnostics if it reports display hardware related error(VFD001 to VFD007).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to Genius Bar, you need to make reservation, or local Apple Authorized Service Provider to be examined your MacBook Pro display.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


2 replies
Question marked as Top-ranking reply

May 4, 2022 6:00 AM in response to reet0705

Hi,

Try to check your display with Apple Diagnostics if it reports display hardware related error(VFD001 to VFD007).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to Genius Bar, you need to make reservation, or local Apple Authorized Service Provider to be examined your MacBook Pro display.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


purple line on my MacBook Pro screen

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