iPhone 12 Pro out of storage space

Question

iPhone 12 Pro out of storage space

Hi I was just wondering if anyone knows why the iPhone 12 Pro Max says theres Insufficient space left when there’s actually a few hundred MB still left not being taken up by any of the listed category’s. For example I have the 256GB model the long bar at the top says 255.8GB used out of 256gb and when I try to force it beyond 255.8Gb by using apps that use a lot of cache the icons on the Home Screen vanish but they are still there to click and when I lock the phone it won’t unlock just jumps back to the Lock Screen. Is this 200mb old hidden data logs that makes it possible for companies like Dr Phone to recover deleted photos, cache logs and metadata?.

Posted on May 4, 2022 9:40 AM

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Answer 1

Raicya

Level 10

210,099 points

May 4, 2022 9:59 AM in response to Community User

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support

How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)

Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support

-> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support

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Answer 2

Raicya

Level 10

210,099 points

May 4, 2022 10:17 AM in response to Community User

before I sell the phone.

See this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

Then see this Apple article: Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to see where you're signed in - Apple Support

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Answer 3

May 4, 2022 10:16 AM in response to Raicya

It’s not so much as needing the storage I’m actually trying to fill it up. I’m going to be selling the phone I know a factory reset is not a real wipe so I’ve purposely recorded a load of 4k Dolby videos to fill up the space which in theory should overwrite old Storage sectors that still have recoverable Remnants left behind from previous factory resets. I’m trying to figure out what this mysterious 200mb is as it could be the recoverable data that I’ve been trying to remove before I sell the phone.

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Answer 4

May 4, 2022 10:29 AM in response to Raicya

This information doesn’t provide a in depth guide of how to properly wipe the data from

the phone. Software such as Dr would be able to recover everything even after the recommended factory reset. I’ve previously used this phone for all sorts of data sensitive activity such as business information, crypto wallets, screenshots of banking information etc and my national insurance number. I have to be 100% certain everything is wiped including that 200mb that I can’t access.

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