Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bank charges

I am being charged 9.99 twice directly out of my bank account via your apple Ireland every month and don’t no why 20.00 is a lot of money this has beeen going on since January

iPhone 12, iOS 15

Posted on May 4, 2022 12:12 PM

Reply
Question marked as Best reply

Posted on May 4, 2022 12:57 PM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support


Once you know what the charges are for, the following may also help: How to cancel a subscription from Apple - Apple Support

or

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: Downgrade or cancel your iCloud+ plan - Apple Support


1 reply
Question marked as Best reply

May 4, 2022 12:57 PM in response to 50tracyreynolds

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support or go to Subscriptions and Billing - Official Apple Support


Once you know what the charges are for, the following may also help: How to cancel a subscription from Apple - Apple Support

or

Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: Downgrade or cancel your iCloud+ plan - Apple Support


Bank charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.