I sent a group message to 9 people. I’ve done this many times before. This time it was sent to the individuals and not the group. Their replies come back only to me. My settings seem right. Any idea why this is happening?

I sent a group message to 9 people. I’ve done this many times before. This time it was sent to the individuals and not the group. Their replies come back only to me. My settings seem right. Any idea why this is happening?

iPhone 8 Plus

Posted on May 4, 2022 6:41 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 9:38 AM

Dumbbunny7 wrote:

I sent a group message to 9 people. I’ve done this many times before. This time it was sent to the individuals and not the group. Their replies come back only to me. My settings seem right. Any idea why this is happening?

They need to contact their cellphone provider and make sure they are provisioned to use MMS.

6 replies
Question marked as Top-ranking reply

May 5, 2022 9:38 AM in response to Dumbbunny7

Dumbbunny7 wrote:

I sent a group message to 9 people. I’ve done this many times before. This time it was sent to the individuals and not the group. Their replies come back only to me. My settings seem right. Any idea why this is happening?

They need to contact their cellphone provider and make sure they are provisioned to use MMS.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I sent a group message to 9 people. I’ve done this many times before. This time it was sent to the individuals and not the group. Their replies come back only to me. My settings seem right. Any idea why this is happening?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.