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why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

MacBook Air 13″, macOS 11.3

Posted on May 4, 2022 7:03 PM

Reply
Question marked as Best reply

Posted on May 4, 2022 8:50 PM

Hi tabata257,

Welcome to the Apple Community.


Re: why cant i login into my macbook after it shut down


Wondering why your Mac shutdown:

Eg: how were you using your Mac just before it shut down ... was there an error message that may help troubleshoot? .


or

Apple support have an online article about shut-downs (link below) that may help"


If your Mac restarted because of a problem - Apple Support

__________________________________________________


Re: the password is correct but it wont let me log in


Wondering why you are unable to log-in to your Mac...

Am I right in assuming that you see the log-in screen ok after the shutdown ... and can enter your password ... ok

It is just that your Mac is not accepting the log-in password that has always worked ?


You could try starting up in Safe mode:

How to use safe mode on your Mac - Apple Support


Or

You might want to try to reset your Mac Log-in Password:


If you forgot the password to log in to your Mac user account

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password:

https://support.apple.com/en-au/HT212190


All the best :-)

1 reply
Question marked as Best reply

May 4, 2022 8:50 PM in response to tabata257

Hi tabata257,

Welcome to the Apple Community.


Re: why cant i login into my macbook after it shut down


Wondering why your Mac shutdown:

Eg: how were you using your Mac just before it shut down ... was there an error message that may help troubleshoot? .


or

Apple support have an online article about shut-downs (link below) that may help"


If your Mac restarted because of a problem - Apple Support

__________________________________________________


Re: the password is correct but it wont let me log in


Wondering why you are unable to log-in to your Mac...

Am I right in assuming that you see the log-in screen ok after the shutdown ... and can enter your password ... ok

It is just that your Mac is not accepting the log-in password that has always worked ?


You could try starting up in Safe mode:

How to use safe mode on your Mac - Apple Support


Or

You might want to try to reset your Mac Log-in Password:


If you forgot the password to log in to your Mac user account

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password:

https://support.apple.com/en-au/HT212190


All the best :-)

why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

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