Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

MacBook Air 13″, macOS 11.3

Posted on May 4, 2022 7:03 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2022 8:50 PM

Hi tabata257,

Welcome to the Apple Community.


Re: why cant i login into my macbook after it shut down


Wondering why your Mac shutdown:

Eg: how were you using your Mac just before it shut down ... was there an error message that may help troubleshoot? .


or

Apple support have an online article about shut-downs (link below) that may help"


If your Mac restarted because of a problem - Apple Support

__________________________________________________


Re: the password is correct but it wont let me log in


Wondering why you are unable to log-in to your Mac...

Am I right in assuming that you see the log-in screen ok after the shutdown ... and can enter your password ... ok

It is just that your Mac is not accepting the log-in password that has always worked ?


You could try starting up in Safe mode:

How to use safe mode on your Mac - Apple Support


Or

You might want to try to reset your Mac Log-in Password:


If you forgot the password to log in to your Mac user account

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password:

https://support.apple.com/en-au/HT212190


All the best :-)

1 reply
Question marked as Top-ranking reply

May 4, 2022 8:50 PM in response to tabata257

Hi tabata257,

Welcome to the Apple Community.


Re: why cant i login into my macbook after it shut down


Wondering why your Mac shutdown:

Eg: how were you using your Mac just before it shut down ... was there an error message that may help troubleshoot? .


or

Apple support have an online article about shut-downs (link below) that may help"


If your Mac restarted because of a problem - Apple Support

__________________________________________________


Re: the password is correct but it wont let me log in


Wondering why you are unable to log-in to your Mac...

Am I right in assuming that you see the log-in screen ok after the shutdown ... and can enter your password ... ok

It is just that your Mac is not accepting the log-in password that has always worked ?


You could try starting up in Safe mode:

How to use safe mode on your Mac - Apple Support


Or

You might want to try to reset your Mac Log-in Password:


If you forgot the password to log in to your Mac user account

https://support.apple.com/en-us/HT202860


If you can't reset your Mac login password:

https://support.apple.com/en-au/HT212190


All the best :-)

why cant i login into my macbook after it shut down, the password is correct but it wont let me log in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.