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iPhone 12 keeps shutting down cutting off phone calls

My phone keeps shutting down cutting off phone calls the speakers aren’t allowed any more and don’t work properly people can’t hear me if I don’t have it on loudspeaker the screen sometimes works and sometimes doesn’t when you try and touch it and the phone shuts down every now and then


[Re-Titled by Moderator]

Posted on May 5, 2022 1:30 AM

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Question marked as Top-ranking reply

Posted on May 5, 2022 1:37 AM

Lauren ~ What version of iOS is your iPhone 12 running?...


Settings > General > About > Software Version


Does it still have its original battery?


What's the Maximum Capacity % here?...


Settings > Battery > Battery Health


...And is there an "Important Battery Message" there? [Ref: Apple]


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iPhone 12 keeps shutting down cutting off phone calls

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