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My iPad keyboard does not always appear

The keyboard on my iPad does not always appear

iPad Pro, iPadOS 15

Posted on May 5, 2022 6:05 AM

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Question marked as Top-ranking reply

Posted on May 31, 2022 5:48 PM

My keyboard does not always appear. I says scan text. How can I fix this?

2 replies

May 5, 2022 6:15 AM in response to bickle45

If you're talking about the "on-screen" keyboard (**), you can try performing these two basic troubleshooting steps:


A "forced" restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 15-30 seconds), release that button (ignore all other screens that might appear).


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


(**) If you meant something different, please specify your needs better.

My iPad keyboard does not always appear

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