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iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

iPad mini 6 — Screen frozen, unable to log in or use touch controls. Can’t even shut it down to reboot. Help!

iPad mini, iOS 12

Posted on May 5, 2022 8:32 AM

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Question marked as Best reply

Posted on May 5, 2022 8:34 AM

Force restart iPad


  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.



3 replies

iPad mini 6 — unable to log in or use touch controls. Screen frozen. Can’t shut it down to reboot. Help!

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