I'm not receiving a verification code

When attempting to sign in to apple music, I'm not receiving a verification code

Posted on May 5, 2022 1:57 PM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2022 12:24 PM

Hi fantasia244,


Thanks for contacting Apple Support Communities!


We understand that you're not receiving a verification code to sign into Apple Music with your Apple ID.


If you have access to another trusted device, you can request a verification code on your trusted device as outlined here: Get a verification code and sign in with two-factor authentication - Apple Support


If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


We hope this helps.


Cheers!

3 replies
Question marked as Top-ranking reply

May 6, 2022 12:24 PM in response to fantasia244

Hi fantasia244,


Thanks for contacting Apple Support Communities!


We understand that you're not receiving a verification code to sign into Apple Music with your Apple ID.


If you have access to another trusted device, you can request a verification code on your trusted device as outlined here: Get a verification code and sign in with two-factor authentication - Apple Support


If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


We hope this helps.


Cheers!

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I'm not receiving a verification code

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