My daughter has forgotten her iCloud and password so her phone is locked can you help unlock please
My daughter has forgotten her ICloud email and password so her phone is locked to owner
iPhone 12 mini
Question marked as
Top-ranking reply
No one other than you daughter can unlock it.
If they do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support
If they do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.