Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Trying to purchase in game items

I have a gift card for 114 dollars and I am trying to buy an in game purchase but it is saying purchase could not be completed and to visit www.apple/support/iTunes

iPhone 13 Pro, iOS 15

Posted on May 5, 2022 6:28 PM

Best reply

Katana-San

Level 9

64,285 points

Posted on May 5, 2022 6:32 PM

Hello ~ Go ahead and contact Apple Support as this may indeed indicate an issue with your account.

~Katana-San~

View in context

Similar questions

Apple i-Tunes gift card Can not buy. Products in a game. I just put a gift card having $25.00 to my App Store account. Then the words "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/." Please tell me how to solve it.
67 2
Can’t buy thing in game So I bought a Apple gift card and when I went in to the game I bought diamond in the game and it said cannot complete purchase
59 1
Hi I really need some assistance please I can redeem my gift cards but I’m not getting to purchase I enter the gift card code everything went well but when I go on the game call PUBG to do my purchase it not working it saying your purchase couldn’t be completed for assistant contact ITunes support at www.Apple.com/support/iTunes/ww/. I already try that but I’m not getting no help
82 2

1 reply

Best reply

Katana-San

Level 9

64,285 points

May 5, 2022 6:32 PM in response to Josephcastlw

Hello ~ Go ahead and contact Apple Support as this may indeed indicate an issue with your account.

~Katana-San~

Trying to purchase in game items

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up