Display unknown part of my phone

Display unknown part

iPhone 11, iOS 15

Posted on May 5, 2022 7:20 PM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2022 9:12 PM

This Apple Article may help you --> iPhone parts and service history - Apple Support


2 replies

May 5, 2022 9:40 PM in response to Unruly1199

Unruly1199 Said:

"Display unknown part of my phone"

-------


Verify if this is a Genuine Device:

If purchased frpm Apple or not, perhaps you were sold an ungenuine iPhone? So, try the following, reporting back what comes up...

Verifying a Genuine Device:

  1. Get the Serial Number: Find the Serial Number of your AirPods - Apple Support
  2. Enter the Serial Number here: Check Your Service and Support Coverage - Apple Support
  3. View the Results: If all shows up as an iPhone, then you are fine. If not, then it is ungenuine, and that is likely why you are getting this issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Display unknown part of my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.