How can I resolve PDP authentication failure when I tried using cellular data (only) even though it's showing full 4G network? I have tried resetting network several times but it's still not working for the cellular data. It's a sim free phone
iPhone 13 Mini
Hello Karina184,
The problem is solved after reaching out to the carrier. I found out with the carrier that in order to access the internet, I needed to complete APN setting, by downloading (for iphone devices) the APN profile by Safari using a link they provided.
Thank you all.
Hi Nuframsy,
To make sure we're on the same page, your iPhone shows you as connected to your cellular network, but you're unable to use cellular data, is that correct?
If so, take a look over the applicable steps here:
If your iPhone uses an eSIM, you can skip removing the physical SIM, however the rest of the steps, including contacting your carrier are recommended.
Take care.
Hey Nuframsy,
Great. We look forward to hearing back after you reach out to the carrier.
Cheers.
Hello DerekM87,
Yes you're right. My iPhone shows connected to your cellular network, but unable to use cellular data.
Thank you for your help. I tried to carry out the steps provided but to no avail. I think as you suggest I will have to contact my carrier. Thanks a lot
Nuframsy,
Thanks for letting us know! Best wishes.
PDP authentication failure
