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Level 1

4 points

iPhone not recognised

iTunes is not recognising my disabled iphone. Just can’t get anywhere with this. I had taken my phone back to factory settings and cannot remember the passcode! This is a nightmare

Posted on May 6, 2022 4:52 AM

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Raicya

Level 10

208,377 points

Posted on May 6, 2022 5:14 AM

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode

How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)

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