Error when updating Apple Watch

iPhone 12 Pro Max, iOS 15

Posted on May 6, 2022 11:01 AM

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Question marked as Top-ranking reply

Posted on May 7, 2022 10:52 AM

Greetings Jasmineemunguia,


We understand that you're receiving an error message when trying to download the latest watchOS on your Apple Watch. Since you're receiving this particular error message, these steps may help resolve the issue:

1. Make sure that your Apple Watch connects to its charger
2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3. Restart your paired iPhone.
4. Try to start the update again. 

If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

More details found here: Update your Apple Watch


Let us know if this helps.


Best wishes!


1 reply
Question marked as Top-ranking reply

May 7, 2022 10:52 AM in response to Jasmineemunguia

Greetings Jasmineemunguia,


We understand that you're receiving an error message when trying to download the latest watchOS on your Apple Watch. Since you're receiving this particular error message, these steps may help resolve the issue:

1. Make sure that your Apple Watch connects to its charger
2. Restart your Apple Watch. Press and hold the side button until you see Power Off, then drag the slider. To turn your watch on again, press and hold the side button.
3. Restart your paired iPhone.
4. Try to start the update again. 

If the update won't start, open the Watch app on your iPhone, tap General > Usage > Software Update, then delete the update file. After you delete the file, try to download and install watchOS again.

More details found here: Update your Apple Watch


Let us know if this helps.


Best wishes!


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Error when updating Apple Watch

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