Not receiving a message for “Ask to buy”

When my child wants an app she has to ask for permission.

But we don’t get an message to authorise the download.

I have checked the:

Ask to by —> turned on

My apple id for the family and in the app store is the same.

What can I do to fix this?

iPad Pro, iPadOS 15

Posted on May 8, 2022 1:17 AM

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1 reply

ProustGiulio

Level 10

209,802 points

May 8, 2022 2:16 AM in response to sasjenka

If you already tried (to no avail) ALL the steps provided in this support article:--> If Ask to Buy isn't working - Apple Support, I suggest that you contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Not receiving a message for “Ask to buy”

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