Computer_Bob Said:
"Iphone 11 factory reset help.: I was sent a link to a document to reset, that didn't help. Told to use iTunes to do the reset but the phone doesn't recognize correctly so that process doesn't work. I need the process for hard resetting the device, told you can power off/on / recover mode, etc... But didn't give me the details. "
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Factory Resetting an iPhone:
Start Here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
If Connected to a Mac...
A. Reset the SMC and your NVRAM:
(Applies to Intel-Based Macs Only) You have an Intel-based Mac. As a result, you are able to reset the SMC and NVRAM. Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take some time, being certain you have the time to perform these resets.
B. Boot in Safe Mode:
In Safe Mode, Login Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support