Not connecting to Epix

My subscription is paid through Apple but it is not allowing me yo watch Epix. What’s up?

Posted on May 8, 2022 7:38 PM

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Question marked as Top-ranking reply

Posted on May 9, 2022 2:43 AM

On what device is this happening?

Please differentiate between subscribing through the separate Epix app, and subscribing through the Epix Channel inside the Apple TV app. These types of subscriptions have different terms and conditions, different perks and limitations, and are not exchangeable as such. Even though both can be billed through Apple.


Epix Now app - App Store preview - Apple

Subscribe to Apple TV channels in the Apple TV app - Apple Support

Apple TV Channels FAQ: Services, pricing, availability, and everything else you need to know - Macworld

2 replies
Question marked as Top-ranking reply

May 9, 2022 2:43 AM in response to Hogvet

On what device is this happening?

Please differentiate between subscribing through the separate Epix app, and subscribing through the Epix Channel inside the Apple TV app. These types of subscriptions have different terms and conditions, different perks and limitations, and are not exchangeable as such. Even though both can be billed through Apple.


Epix Now app - App Store preview - Apple

Subscribe to Apple TV channels in the Apple TV app - Apple Support

Apple TV Channels FAQ: Services, pricing, availability, and everything else you need to know - Macworld

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Not connecting to Epix

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