1 Reply Latest reply: Aug 10, 2010 11:30 PM by kostby
misssally Level 1 Level 1 (0 points)
MacBook Pro late 2008. OS X (10.5.8)
BT home hub
Canon Pixma MP640 wireless printer.

Printer set up wifi connection to wireless BT homehub without any problems. Confiremed wirelss LAN settings via printer display.
Ran setup disk M1.1 successfully installing drivers. On Canon IJ Network Tool screen, an alert message appears stating "printer not detected".
I have tried adding it through system preferences > print & fax > clicking + tab. Two printers are displayed: Canon MP640 series ...Bonjour; Canon MP640 series canonijnetwork.
I added both printers, but they only appear as USB in the utilities tab. I changed it to network, then selected Canon MP640 series canonijnetwork (only option displayed). Try to print and the dialogue box appears for the printer, stating it is printing, yet nothing prints.

I typed the IP address into safari and checked the settings everything is enabled and IPV4 is being used.

Have been to canon website and downloaded their drivers but when I open them message states cannot be opened on this operating system.

How do you connect this printer via wireless?
Thanks,

Sally

MacBook Pro 15", Mac OS X (10.5.8)
  • kostby Level 4 Level 4 (2,780 points)
    1. Have you restarted your Mac since installing the printer? Canon-installed software starts automatically (actually for scanner operation) that shows a pop-up to confirm that I want to use the wireless Canon installation during the start process.

    Canon isn't clear in communicating that to print wirelessly, you are actually installing the printer as a (WiFi) wireless device on your network hub. Then when you print, your Mac first communicates with the network hub, and then the hub communicates with the printer. So, your BT hub must be on in order to print. (My Canon MP560 works the same way.)

    Have you followed the Canon network printing troubleshooting guide available here? --> http://www.usa.canon.com/cusa/support/consumer/printersmultifunction/pixma_mp_series/pixmamp640#BrochuresAndManuals

    When installed correctly, your printer should appear in your list of installed printers as a Canon MP640 *with a 6-character hexadecimal address*, such as "Canon MP640 F9A3B1" THAT is the network printer.

    You can rename it later, if you so desire. The 6 hexadecimal characters are the last 6 digits of the printer's network hardware address. I(t's called a MAC address, but it has nothing to do with Macintosh.)



    The 'Canon MP640 series' setup you have installed can ONLY be accessed via a USB cable, and as you discovered, you cannot change the interface. If you have no need for a USB connection, you can delete that print setup from print/fax preferences.