Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fix my inactive Apple ID

I need a help to sign my inactive my Apple ID

Posted on May 9, 2022 2:35 PM

Reply
Question marked as Best reply

Posted on May 9, 2022 2:36 PM

There are basically 2 reasons that your Apple ID might be locked or disabled. The first is that there was suspicious activity on your account, either too many password attempts by you, or someone trying to hack your account. The other is that a payment failed to go through and you need to resolve the charge or dispute. Link 1 below covers the first reason, and link 2 the second. For the second you will have to use the link in the posted tip to contact an iTunes & App Store representative. Click the link below that most closely matches the error message you are seeing:

  1. If your Apple ID is locked or disabled - Apple Support
  2. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


5 replies
Question marked as Best reply

May 9, 2022 2:36 PM in response to Sharada129

There are basically 2 reasons that your Apple ID might be locked or disabled. The first is that there was suspicious activity on your account, either too many password attempts by you, or someone trying to hack your account. The other is that a payment failed to go through and you need to resolve the charge or dispute. Link 1 below covers the first reason, and link 2 the second. For the second you will have to use the link in the posted tip to contact an iTunes & App Store representative. Click the link below that most closely matches the error message you are seeing:

  1. If your Apple ID is locked or disabled - Apple Support
  2. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


May 9, 2022 2:37 PM in response to Sharada129

Read my post, right above yours.


This is not a chat service, and is not a way to communicate directly with Apple; it is a user-to-user technical support forum. If you have a question or issue that you think another user can help you with please describe it in as much detail as you can and a user who sees your request and thinks they can help will answer, but that might not be immediate; it could be hours later. Here is some advice on how to do that effectively→Writing an effective Apple Support Communities post.

If you want to contact Apple use the Get Support link at the top of this page or call Apple by choosing a number from this list→Contact Apple for support and service - Apple Support

Fix my inactive Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.