your account has been disabled in the app store and itunes

According to the "Related Article," If a message says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support