Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mapster55 Author

Level 1

10 points

iphone is disabled

trying to fix my mother in law's iphone. she entered wrong passcode too many times. it is not backed up so just want to erase and set it up again

Posted on May 9, 2022 5:40 PM

Reply

Top-ranking reply

Level 4

1,409 points

Posted on May 9, 2022 6:03 PM

Check out these resources.

If you forgot your iPhone passcode - Apple Support

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

How to restore your iPhone if you forgot your passcode - Apple Support

View in context

Similar questions

2 replies

Top-ranking reply

Level 4

1,409 points

May 9, 2022 6:03 PM in response to mapster55

Check out these resources.

If you forgot your iPhone passcode - Apple Support

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support

How to restore your iPhone if you forgot your passcode - Apple Support

Reply

Level 10

731,741 points

May 9, 2022 5:43 PM in response to mapster55

Click here and follow the instructions. Restoring the iPhone requires plugging it into a computer with iTunes installed, or a Mac running Catalina or newer.

(218040)

Reply

iphone is disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up