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Payment Error

Hey,

i got billed for my icloud then i top up to pay the bill, but doesnt work.

I want to upgrade my icloud from 50GB to 200GB, apple have charged my money from my visa, but i dont get any upgrade

Also my payment have problem right now, when i want to download or update some apps, apple keep asking me for payment, i have provided all of my payment method but doenst work too

pleade help

iPhone XR

Posted on May 9, 2022 10:36 PM

Reply
1 reply

May 9, 2022 10:43 PM in response to mandau49

mandau49 Said:

"Payment Error"

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Trobuleshootng Billing:

Q1. Billing Issues:

"Hey, i got billed for my icloud then i top up to pay the bill, but doesnt work.: I want to upgrade my icloud from 50GB to 200GB, apple have charged my money from my visa, but i dont get any upgrade"

A1. Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


Q2. Troubleshooting Declined Methods of Payment:

"Also my payment have problem right now, when i want to download or update some apps, apple keep asking me for payment, i

i have provided all of my payment method but doenst work too pleade help"

A2. See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support

Payment Error

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