trade in phones
I have 4 old phones to turn in, but I can't unlock all of them. Can I still trade them in?
Question marked as
No. Locked phones cannot be traded in. You must unlock and wipe them for trade in.
If you forgot the screen unlock passcode see here: link-> If you forgot your iPhone passcode - Apple Support
If you forgot the associated Apple ID, see here: link-> If you forgot your Apple ID email address or phone number - Apple Support