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Apple ID disabled from iTunes

why is my Apple ID saying that my account is disabled from iTunes and the App Store. Even thought I can still download apps I just cant update them.

iPhone 11, iOS 14

Posted on May 10, 2022 12:37 PM

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Question marked as Top-ranking reply

Posted on May 10, 2022 1:10 PM

If you only gets the message when updating apps, it is likely that those apps were downloaded with another apple ID than the one you are currently signed into.


If so you can solve the issue by deleting the apps and redownload them, thus connecting them to your new account.


This is a user to user support forum, so we do not know why the original apple ID was disabled


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support 


Good luck!

1 reply
Question marked as Top-ranking reply

May 10, 2022 1:10 PM in response to beyda129

If you only gets the message when updating apps, it is likely that those apps were downloaded with another apple ID than the one you are currently signed into.


If so you can solve the issue by deleting the apps and redownload them, thus connecting them to your new account.


This is a user to user support forum, so we do not know why the original apple ID was disabled


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support 


Good luck!

Apple ID disabled from iTunes

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