iPhone 11 no longer allowing me to charge using my Anker Powercore

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Level 1

4 points

iPhone 11 no longer allowing me to charge using my Anker Powercore

So up until recently I haven't had any issue charging my phone using my Anker device. I turn on the device and plug it into phone and it begins charging. But recently when I do these same steps, nothing happens and after a short bit the 4 blue lights on the Anker device go off and no charging happens. I have an open ticket with Anker about this, but today I decided to try connecting other Apple devices to the Anker to see what happens. I have an older Apple iPad and a really old iPhone 5c. Using the very same cable I am able to without issue charge those two devices. When I do the same steps with my newer iPhone, nothing happens. Doesn't seem to me like an Anker issue at all, but not sure why I can charge my iPhone no problem with adapter, cable and wall plug, but with the Anker not all all. Welcome any suggestions. thanks

iPhone 11, iOS 15

Posted on May 10, 2022 4:21 PM

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Answer 1

RobAlbert63 Author

Level 1

4 points

May 10, 2022 7:03 PM in response to RobAlbert63

May have lucked into a resolution, but I tried using the Anker without hitting the power button and just plugging in my iPhone11 to the cable, also not opened or powered so that screen was visible, and the Anker started charging just fine. Will try this again and see if that continues to be the case.

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Answer 2

SravanKrA

Level 10

433,316 points

May 10, 2022 7:01 PM in response to RobAlbert63

Use a genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

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Answer 3

RobAlbert63 Author

Level 1

4 points

May 10, 2022 7:11 PM in response to SravanKrA

So the cable perfectly charged 2 apple devices earlier today, but was not now seeming to work with the 3rd, but the fix is I might be using bogus charging cables????? Hmmmm. Have owned an iPhone for 15 or more years, so my track record is no problems up until now, because I use certified cables, but thanks for the advice. Something else changed for whatever reason that appears to not be powerbank or cable related, but I just found a new set of steps that is allowing me to charge with the powerbank, so I may never know what caused this issue exactly. thanks

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iPhone 11 no longer allowing me to charge using my Anker Powercore

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