ghost touching

when my phone is unlocked it opens windows and apps and websites without me touching the screen or if i try to text it jumps to other windows. How do i fix this? I need to get material off my phone for work purposes and the screen jumps around to much for me to do so Help?


Posted on May 10, 2022 9:55 PM

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Question marked as Top-ranking reply

Posted on May 10, 2022 10:59 PM

It's almost always a hardware problem that won't go away without some sort of part replacement. Most often it's a damaged digitizer - the component on the front screen assembly that converts touch into digital inputs to report contact with the screen. Rarely it might be damage to the touch control chip on the logic board, or maybe a loose solder connection. The iPhone 6 Plus was notorious for that because the solder connections would break from flexing since they apparently didn't use a filler material - not sure what the technical term is - between the board and the chip package.


But the most common reason is a bad digitizer. That's easy to fix with just a front screen assembly replacement, including a new display. The front glass and digitizer are fused to the display, so Apple doesn't fix that separately.


Apple running a diagnostic might be possible to determine the exact cause.

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Question marked as Top-ranking reply

May 10, 2022 10:59 PM in response to manigrl

It's almost always a hardware problem that won't go away without some sort of part replacement. Most often it's a damaged digitizer - the component on the front screen assembly that converts touch into digital inputs to report contact with the screen. Rarely it might be damage to the touch control chip on the logic board, or maybe a loose solder connection. The iPhone 6 Plus was notorious for that because the solder connections would break from flexing since they apparently didn't use a filler material - not sure what the technical term is - between the board and the chip package.


But the most common reason is a bad digitizer. That's easy to fix with just a front screen assembly replacement, including a new display. The front glass and digitizer are fused to the display, so Apple doesn't fix that separately.


Apple running a diagnostic might be possible to determine the exact cause.

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