unauthorized use of debit card

why is my account being charged on a card I haven't given you? How can I speak to a human??

iPhone 8, iOS 14

Posted on May 11, 2022 7:59 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2022 8:10 AM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


It is also possible someone closely related to you have had your card added to their account you can have them check their own purchase history to see if there is any matching charges:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you still can't find out what made the charges,

Contact apple by this link.


or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

May 11, 2022 8:10 AM in response to egoldberg@maine.rr.com

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


It is also possible someone closely related to you have had your card added to their account you can have them check their own purchase history to see if there is any matching charges:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you still can't find out what made the charges,

Contact apple by this link.


or:

Contact Apple for support and service - Apple Support


Good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unauthorized use of debit card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.