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Change an Apple ID email address I no longer have access to

I have left a company and my personal email address is used for the Apple ID that manages business mobiles, I no longer have access to the account how can I remove that personal email address

Posted on May 11, 2022 9:56 AM

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Question marked as Top-ranking reply

Posted on May 11, 2022 11:29 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

3 replies
Question marked as Top-ranking reply

May 11, 2022 11:29 AM in response to Messier1983

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

Change an Apple ID email address I no longer have access to

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