phone says iPhone Unavailable
My mother's phone say iPhone Unavailable. I need to talk to someone about wiping it. I can't get an authentication code because the phone is unavailable.
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(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode
If you forgot your iPhone passcode - Apple Support
(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode
How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)