Apple News Email Subscription stopped

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Level 1

61 points

Apple News Email Subscription stopped

(new to iPhone SE 3rd gen, iOS 15.4.1)

After we got our (1 red, 1 midnight) new phones in March, I set up my Apple ID, iCloud, etc. The next day I started getting a daily email of Today's Apple News. I haven't decided if I'm going to subscribe to News+ yet.

The emails came for a few weeks and then stopped -- why? I've checked the notifications & emails in the News App, it was set on. I even toggled it off and reset it, but the daily newsletter still is not arriving.

Posted on May 11, 2022 12:25 PM

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Answer 1

Top-ranking reply

SnickZ.

Community Specialist

May 12, 2022 11:55 AM in response to BlueKatKLJ

Thanks for the clarification,

According to this: Manage emails that you receive from Apple

It might take up to five days to start or stop receiving messages, depending on your request.

When five days have passed and you still haven’t received the newsletter, we recommend contacting Apple Support to look into this issue further with you: Get Support

If we can help with anything else, please do reach out. Take care.

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Answer 2

Gena_D

Community Specialist

May 12, 2022 11:06 AM in response to BlueKatKLJ

Hello, BlueKatKLJ.

Let's start off by checking the helpful steps in this article: Receive or stop receiving Apple News newsletters - Apple Support.

Let us know if we can help with anything else at all or if this doesn't settle your issue. Thanks and have a fabulous day!

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Answer 3

BlueKatKLJ Author

Level 1

61 points

May 12, 2022 11:32 AM in response to Gena_D

As said in the original post, I checked the News App settings and toggled them off/ back on (as directed in your link which I had already seen.) Also checked it on the AppleID website -- newsletter subscription says ON.

Still not getting the emails.

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Apple News Email Subscription stopped

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