Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

AIG didn't receive the claim i had with apple

I lost my phone last Tuesday 03/05/2022 i file a claim with apple but whenever I contact AIG service they told they didn't receive the claim yet and I'm waiting for 9 days now and I need a device as soon as possible cuz all my account still blocked.

Thank you

iPhone 12 Pro Max, iOS 15

Posted on May 11, 2022 1:20 PM

Similar questions

Claim for my lost device I lost my device. 3/4 times i call apple but my claim is not still passed. Because my sim is not working my bank is not working. I need to pay £109 to run my claim but my bank apps not workingg. Please check my case and do something.
155 1
I lost my device Unable to claim my device it’s atomically cancelled my claim application
98 1
Can You Cancel an AIG Claim if Your iPhone was Returned? Hello, I have a very weird luck story: I bought the iPhone 15 Pro 256GB Natural (love it!) and unfortunately lost it. Long story short, horrible rain storm flooded a gym parking lot and I ran to my car and it had fallen out of my pocket. Looked everywhere, ran to the gym to see if anyone returned it, etc. Went home and loaded Find My and saw it at someone's house! I called it from my wife's phone a few times, played a sound, marked it as lost, and even sent a message to call my wife's phone. Nothing (and I'm not about to go to a gated community to try and get it back). I went through the process of a claim at AIG and it was approved that night. (I still have my old phone, thankfully.) Next day, I checked Find My and it's at the gym. Person returned it! Apple theorizes they probably weren't going to return it until it became bricked. Fast forward 2 weeks later and no replacement iPhone yet and dealing with AIG is a real pain. They already escalated it and don't have an answer (maybe Monday). My wife saw on official Apple Support that you can cancel the claim and set it up like a new device. Does anyone have any experience with that? My fear is that if I cancel the claim with AIG but can't restore the phone because it's still bricked, I won't be able to file another claim. Thank you for any insight!
452 1

2 replies

May 11, 2022 5:44 PM in response to houria288

Have you read this? File an iPhone Theft and Loss Claim - Official Apple Support

houria288 Author

Level 1

4 points

May 12, 2022 2:55 AM in response to SravanKrA

I tried doesn't work

AIG didn't receive the claim i had with apple