How far back can I get a refund

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.   *

How long refunds from the App Store or other Apple services take.  *

I have contacted the support in game and they refuse to give back my account with multiple in game purchases.

That's Apple's policy.

We are also users of Apple products & services like you.