I use:
Iphone 13
IOS: 15.4.1
Car: Citroen C3 year: 2018
or
Car: Mazda CX-30 year: 2022
Phone settings:
Settings -> Bluetooth
And CITROEN:
iPhone 13, iOS 15
I did Factory Reset on Iphone and tried to connect to the car again, everything worked perfectly (no need to update the car).
The problem arises when I connect the smartwatch at the same time: Huawei GT2 Pro.
The problem is that the contact list is no longer updated.
I tried to do a shortcut automation: when I connect via bluetooth to the car to disconnect from the smartwach and when I disconnect from the car to connect back to the smartwach, but apple does not provide these functions.
I did Factory Reset on Iphone and tried to connect to the car again, everything worked perfectly (no need to update the car).
The problem arises when I connect the smartwatch at the same time: Huawei GT2 Pro.
The problem is that the contact list is no longer updated.
I tried to do a shortcut automation: when I connect via bluetooth to the car to disconnect from the smartwach and when I disconnect from the car to connect back to the smartwach, but apple does not provide these functions.
Hi Hexman17,
We'd recommend you delete the vehicle from the Settings > Bluetooth of the device with the issue, then try re-syncing it from scratch. Tap the information icon to the right of your vehicle and then "Forget This Device"
If the problem persists, the best recourse from here would be to confirm if there's any update needed for your vehicle firmware or stereo.
Take care.
Hi Hexman17,
In this case, not all phones and cars will be able to sync contacts. For compatible devices you should have an option in your settings to allow your car to import your contacts. We'd recommend contacting the manufacturer and make sure that your firmwares are up-to-date on the cars, and seeing if that potentially improves things. However, the feature isn't available between all cars and phones.
Take care.
Hexman17,
To double-check, you were able to make sure the firmware for the vehicle and stereo are updated, correct? If so, and the issue persists, use this link to contact us directly to look into the issue further: Apple Support
Best wishes.
Hello Hexman17,
At this point, we recommend contacting Apple Support directly for further help with this issue.
Thank you for using Apple Support Communities.
Take care!
I tried this too and it still doesn't work.
I did another test on the Skoda Octavia model 2022 and it doesn't work.
I did another test on the Citroen Picasso in 2015 and everything works perfectly. This car is the oldest of all.
I have the same issue with my 2011 Camaro. Worked fine with my old iPhone 6, but upgraded to iPhone 13 and it won't sync contacts. I talked to apple support and all my settings are correct, they said it could be with the model of car.
Not very helpful.
On the Citroen C3 car, I also connected the Iphone 12Pro with IOS 15.4.1 and everything worked correctly.
Do you have an email address?
As he guides me, I can't find a solution to my problem
Hi Hexman17,
Email support isn't available. Depending on your location, you may have an option to chat.
Take care.
Synchronizing contacts with the car does not work
