Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't my iPhone check the serial number for warranty status?

why can't my iphone check the serial number or imei?



[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on May 12, 2022 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2022 9:50 AM

It can check it.


Read what it says.


That means the device you are trying to check was replaced by Apple as damaged, defective, or was reported lost or stolen in transit or from Apple or retail stock.


No support or service is available for that device. it's technically stolen.

6 replies

Why can't my iPhone check the serial number for warranty status?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.