I went to the Apple Store today to have the scratched glass on my watch 6 replaced and use one of my 2 covered incidences with AppleCare+. I was told that scratches that are “minor” (no definition given) will not be fixed. Has anyone else had this experience and what did you do?
Apple Watch Series 6
They may be referring to the following from Legal - AppleCare+ - Apple
Apple will not provide Hardware Services or ADH Services in the following circumstances:
(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;
They may be referring to the following from Legal - AppleCare+ - Apple
Apple will not provide Hardware Services or ADH Services in the following circumstances:
(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;
AppleCare+ Covered damage incidence use for glass face scratches
