App Store asks for payment method when trying to download free app

I’m trying to download Snapchat but it takes me to where it says I need my password then after that I put in the right password then it takes me to a billing information and the app is free


[Re-Titled by Moderator]

Posted on May 12, 2022 4:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2022 5:59 AM

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 

 

Or -> Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)

 


1 reply
Question marked as Top-ranking reply

May 13, 2022 5:59 AM in response to persia64

You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file 

 

Or -> Sign in to your Apple ID account page and edit your Apple ID details.

https://appleid.apple.com

On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.

 

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method:

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple ID balance – Apple Support (UK)

 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store asks for payment method when trying to download free app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.