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apple TV Difficult to play content if skip the introduction or skip recap. I get black picture

Can not play content correctly if I do skip the introduction or recap. I also have a problems with default language. I always go back to spanish from Spain. I tried to update. It downloaded the file but when is installing I always get an error saying can't install try later.

Apple TV 4K, tvOS 14

Posted on May 12, 2022 7:53 PM

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Question marked as Top-ranking reply

Posted on May 13, 2022 1:16 AM

Possibly the home network connection/internet connection isn’t as stable as the device would like.

Try a cold restart for the Apple TV box and the router (and optional other network gear). E.g. disconnect from power for a minute or two.


Update your Apple TV - Apple Support

Get help
[…]
• For other issues, contact Apple Support


3 replies
Question marked as Top-ranking reply

May 13, 2022 1:16 AM in response to lety36

Possibly the home network connection/internet connection isn’t as stable as the device would like.

Try a cold restart for the Apple TV box and the router (and optional other network gear). E.g. disconnect from power for a minute or two.


Update your Apple TV - Apple Support

Get help
[…]
• For other issues, contact Apple Support


apple TV Difficult to play content if skip the introduction or skip recap. I get black picture

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