AppleID Sign Out

I’m trying to sign out of my old iPhone so I can give it to my daughter but seems to be frozen “removing iCloud data”. I even tried to reset it via General-Reset IPhone and I can get so far before it gets stuck again. I thought this would be simple!! Any ideas?

iPhone 11, iOS 15

Posted on May 13, 2022 11:38 AM

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Posted on May 13, 2022 1:23 PM

Try keeping the iCloud data on the phone. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos.. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes.


If that works, do the steps in the article below to make it her phone.


Selling/Giving Away Device.  *

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Question marked as Top-ranking reply

May 13, 2022 1:23 PM in response to AndreaLN

Try keeping the iCloud data on the phone. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos.. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes.


If that works, do the steps in the article below to make it her phone.


Selling/Giving Away Device.  *

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