Mail body does not match subject line in Apple Mail

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), Monterey 12.3.1. When I click on a mail message, it displays the body of a completely different email. Tried rebuilding the mailbox but no change. This doesn't happen consistently, which makes it more annoying.

MacBook Pro (2020 and later)

Posted on May 13, 2022 2:33 PM

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Question marked as Top-ranking reply

Posted on May 14, 2022 9:13 AM

chuckfromsaint louis wrote:

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), Monterey 12.3.1. When I click on a mail message, it displays the body of a completely different email. Tried rebuilding the mailbox but no change. This doesn't happen consistently, which makes it more annoying.


intermittent issues/bugs are very hard to diagnosis or resolve.


You can try disabling these new features and test Mail issues loading content in macOS Monterey


Open mail app select Mail>Preferences>Privacy disable:


• “Protect Mail Activity” /

• “Hide IP address” /

• “Block all remote content”


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




For problem accounts beyond your "rebuilding the mailbox" —the go to way to sort issue/anomalies out is to delete the account, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

• IMAP accounts stay on the server, so no local loss, when you re-sync

• POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

• "On My Mac" is just that, local folders you created and moved mail into. So no loss









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2 replies
Question marked as Top-ranking reply

May 14, 2022 9:13 AM in response to chuckfromsaint louis

chuckfromsaint louis wrote:

MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), Monterey 12.3.1. When I click on a mail message, it displays the body of a completely different email. Tried rebuilding the mailbox but no change. This doesn't happen consistently, which makes it more annoying.


intermittent issues/bugs are very hard to diagnosis or resolve.


You can try disabling these new features and test Mail issues loading content in macOS Monterey


Open mail app select Mail>Preferences>Privacy disable:


• “Protect Mail Activity” /

• “Hide IP address” /

• “Block all remote content”


Use Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




For problem accounts beyond your "rebuilding the mailbox" —the go to way to sort issue/anomalies out is to delete the account, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

• IMAP accounts stay on the server, so no local loss, when you re-sync

• POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

• "On My Mac" is just that, local folders you created and moved mail into. So no loss









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Mail body does not match subject line in Apple Mail

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