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What can I do next, I’ve updated to latest version still can’t use my Face ID

What can I do next, I’ve updated to latest version still can’t use my Face ID

iPhone 11 Pro, iOS 15

Posted on May 14, 2022 12:27 AM

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Posted on May 14, 2022 12:30 AM

Hey there,


If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.


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What can I do next, I’ve updated to latest version still can’t use my Face ID

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