New iPad can’t sign in to email
I am not able to set up my email because it won’t let me type my password. I do not have a separate keyboard but the onscreen keyboard does not appear when it asks for my password.
iPad Air 5 Wi-Fi
Question marked as
If you're talking about Apple Mail app, and if you already tried (to no avail) all the steps provided in this support article:--> Add an email account to your iPhone, iPad, or iPod touch - Apple Support, try a "forced" restart of your device, using these instructions:
- On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
- On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
If the issue persists, contact Apple Support, using this link:--> Get Support
If you're using a different app, please contact that app's support team.
Regards
Giulio