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Level 1

4 points

Refund

I request a refund on my Apple Music payment they say it’s been refunded but I still haven’t not received it

iPhone 12, iOS 15

Posted on May 14, 2022 4:57 PM

Top-ranking reply

Level 10

732,095 points

Posted on May 14, 2022 5:00 PM

Approved refunds take up to 30 days for most payment methods. Click here for more information.

If the one used is no longer valid or it's already been that long, ask your financial institution or the iTunes Store staff.

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