Sound Cutting Out on YouTube Video Playback

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Sound Cutting Out on YouTube Video Playback

Hi team,

I have a new Mac Studio and Studio Display. When I came home tonight the sound on my video playback started cutting out, like a bad connections. the video was fine. Everything has been working great under tonight. All the software is up to date. The videos playback fine on my iPhone and iPad. I restarted the system twice and disconnected and reconnected the T4 cable, same issue.

Anybody got any idea what might be going on?

Thanks, Mark

Mac Studio, macOS 12.3

Posted on May 14, 2022 6:35 PM

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Answer 1

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mac587

Level 1

18 points

May 15, 2022 8:53 AM in response to bigkahunaintx

I had this problem, but it was audio from other web sites and even my apple tv app. It was the Studio Display (internal speaker on my Mac Studio was fine) I powered the Studio Display on / off by unplugging, and sound was restored.

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Answer 2

May 15, 2022 9:26 AM in response to mac587

mac587, that was the problem. None of my other devices had the problem. I got on with Tech Support last night and it turned out that there is a bug in the Studio Display. Had to shut every down and disconnect from power, wait a little and then plug everything back in. Everything worked on power up. It was in his tech notes, so they know about it. Everything is good now! Thanks!

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Answer 3

May 14, 2022 7:09 PM in response to bigkahunaintx

Quick update: I connected external speakers to the Mac Studio and the sound is fine. I then shutdown the system and swapped the direction of the T4 cable, no difference. Could it be the T4 cable? Or the Studio Display?

Thanks, Mark

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Sound Cutting Out on YouTube Video Playback

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