Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

aubreyjry Author

Level 1

4 points

True Depth Face Idea Error

I updated my iPhone and I still have the message “A problem was detected with your true depth camera” and my face ID still wont work. Please help

iPhone 12, iOS 15

Posted on May 15, 2022 8:26 PM

Best reply

Iafeef

Level 7

25,885 points

Posted on May 15, 2022 8:29 PM

Hey there,

If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.

View in context

True Depth Face Idea Error

Similar questions