We have tried to get rid of Jurassic World app. It keeps charging us. It is like some horrible virus that keeps coming back. We've tried deleting it but get new charges. Help us get rid of this please.
iPad Air, iOS 10
Then I suggest you contact Apple Support by clicking on the Get Support link at the top right of this screen. We are not Apple employees here, just volunteers.
If you are still being charged then you did not cancel it. Click the related article link at the top left of this page and follow the instructions.
If only it were that easy. I've read the article three times, followed the instructions, we've canceled, and it still comes back.
An app called Jurassic World keeps charging us even though we cancelled.
