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I cannot answer the apple security questions correctly and I have forgotten my i-phone password

I cannot answer the apple security questions correctly. I know the answers but they don't match and I have tried too many times. I also I have forgotten my i-phone password

iPhone X

Posted on May 16, 2022 8:20 AM

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Question marked as Best reply

Posted on May 16, 2022 10:00 AM

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


iPhone Apple ID password or the iPhone passcode?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


iPhone passcode.


See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later).  *


ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support.  -


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *

1 reply
Question marked as Best reply

May 16, 2022 10:00 AM in response to JJFArcher

For the security questions, if you are being told there isn't enough information to reset them, contact Apple ID Support.


If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.


 Apple ID - If you forgot the answers to your Apple ID security questions.      *


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID.    *


Apple ID - Official Apple Support.    -


Contact Apple for help with Apple ID account security - Apple Support.  * (Link doesn't always load)  


Get Support   - Work through the screens to get a chat option. 


Apple Support schedule phone call. -


Apple on Twitter


iPhone Apple ID password or the iPhone passcode?


If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


iPhone passcode.


See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later).  *


ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support.  -


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPhone or your device is disabled.    *

I cannot answer the apple security questions correctly and I have forgotten my i-phone password

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