Unable to delete mails in Apple mail

Question

Unable to delete mails in Apple mail

I always clean up and organize my mailbox daily. Since some time I am not able to delete some mails. It gives me the error: "The specified object was not found in the store., The process failed to get the correct properties".

So, I am left with unnecessary junkmail in my inbox. I searched over the internet, but couldn't find a solution.

Sometimes I work somewhere else, with outlook. In outlook the mails are gone and deleted. But not in apple mail.

I have an MacBook Pro 2021 with M1 processor.

Thanks in advance,

Hans Lijnbach

MacBook Pro (2020 and later)

Posted on May 16, 2022 12:23 PM

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Answer 1

Best reply

leroydouglas

Community+ 2024

Level 10

185,304 points

May 17, 2022 8:21 AM in response to Hans Lijnbach

Hans Lijnbach wrote:

I always clean up and organize my mailbox daily. Since some time I am not able to delete some mails. It gives me the error: "The specified object was not found in the store., The process failed to get the correct properties".

So, I am left with unnecessary junkmail in my inbox. I searched over the internet, but couldn't find a solution.

Sometimes I work somewhere else, with outlook. In outlook the mails are gone and deleted. But not in apple mail.

I have an MacBook Pro 2021 with M1 processor.

Not sure what that means "I always clean up and organize my mailbox daily" (?)

The current stable release of Monterey including bug fixes, is macOS 12.4

Keep your Mac up to date - Apple Support

for your third party app—

If in doubt refer to the developers website, search: Support/Help/FAQ/known issues/compatibility/updates

Microsoft Corporation/Customer service

1 (800) 642-7676

https://support.microsoft.com

Ask the Microsoft Community

https://answers.microsoft.com/

Apple Mail—

You can rebuild a mailbox if it is isolated issue—

Rebuild mailboxes in Mail on Mac - Apple Support

You can make changes to Junk—

If Junk mail is not working for you as expected—

If junk mail filters aren’t working in Mail on Mac - Apple Support

Change Junk Mail preferences in Mail on Mac - Apple Support

Reduce junk mail in Mail on Mac - Apple Support

Mail advanced junk mail settings on Mac - Apple Support

Change Junk Mail Advanced settings in Mail on Mac - Apple Support

Identify and filter junk mail in iCloud - Apple Support

Manage junk mail in Mail on iCloud.com

Manage junk mail in Mail on iCloud.com - Apple Support

For problem accounts the go to way to sort things out is to delete the account, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support

Note—

• IMAP accounts stay on the server, so no local loss, when you re-sync

• POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

• "On My Mac" is just that, local folders you created and moved mail into. So no loss

if you are using iCloud Mail /sync try signing out of iCloud and back in again

Use Mail on iCloud.com - Apple Support

If iCloud Mail isn't working - Apple Support

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Answer 2

May 17, 2022 1:35 PM in response to leroydouglas

I clean up my mailbox manually on a daily basis. (archive mail and delete unneccesary mail). I have an exchange account, but always use Apple mail, except when I am out of office. And it isn't qualified junk mail, just mail I don't need to read. I just delete these mails manually. But since some time, some mails are giving this error and I am not able to delete them. (Or move them). Strange enough if I login with outlook, these mails are gone.

I am using macOS 12.4

I will try a few of your suggestions.

Thanks,

Hans Lijnbach.

Reply

Unable to delete mails in Apple mail

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