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Level 1

4 points

software update

why does my phone say unable to verify update because it no longer is connected to the internet when it’s on wifi ?

iPhone 11, iOS 15

Posted on May 16, 2022 12:27 PM

Top-ranking reply

Level 10

209,061 points

Posted on May 16, 2022 12:53 PM

Go to: Settings -> General -> Software Update.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

If your iPhone, iPad or iPod touch won’t update

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

You need about 7 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

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