Airdrop

why am I unable to airdrop?

iPhone 12, iOS 15

Posted on May 16, 2022 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2022 12:49 PM

AirDrop may not work if you are far away from the device you are AirDropping to, or if you have a bad WiFi connection. Also make sure to go through this checklist before you try again.


Before you begin


  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.



Please refer to these articles below for more help.

How to use AirDrop on your iPhone, iPad, or iPod touch - Apple Support

Use AirDrop on your Mac - Apple Support


1 reply
Question marked as Top-ranking reply

May 16, 2022 12:49 PM in response to kkmmzz1109

AirDrop may not work if you are far away from the device you are AirDropping to, or if you have a bad WiFi connection. Also make sure to go through this checklist before you try again.


Before you begin


  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.



Please refer to these articles below for more help.

How to use AirDrop on your iPhone, iPad, or iPod touch - Apple Support

Use AirDrop on your Mac - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airdrop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.